How do I transfer money from my financial institution to a family member or friend?

Verify with the institution you want to send money to or get money from that they can accept or send fund transfers. Ask about the fees associated with the funds transfer. The bank will require you to provide identification; […]

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What if I had to pay ATM fees because I do not have access to my bank's ATM network, but I need cash due to COVID-19 related issues?

Contact your bank to explain your specific situation. Your bank may elect to waive ATM fees for customers and non-customers affected by COVID-19. Banks, however, are not required to waive fees. Will the direct deposit of […]

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Will the direct deposit of my payroll be delayed or affected by the COVID-19 pandemic?

For questions related to your payroll deposits, you should contact your employer first. Verify that the payment order was transmitted and the information in the payment order (account number and routing number) were […]

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